Last Updated: November 2026 Version 3.0
Your Data, Our Responsibility

ET99 Privacy Policy — How we keep your data secure

Where your data goes when you share it with ET99, who can access it, and how you can stay in control — it's all explained clearly on this page.

SSL Secured
No Data Sales
GDPR Compliant
Your Data Journey
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You
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Encryption
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Secure servers
Never sold to third parties
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In Brief: ET99 never sells your personal information to third parties. We only collect what's necessary to provide our services and maintain security. You can request to view or delete your data at any time.

Section 1 — What Information We Collect

Details of personal, financial, and technical data

ET99 collects three types of information from you — what is needed to deliver our services, verify your identity, and keep the platform secure.

Personal Identification Information

  • Full name, date of birth, and nationality
  • Email address & mobile number
  • Residential address and postcode
  • National ID or passport number (for KYC verification)

Financial information

  • Deposit and Withdrawal History
  • BKash or Nagad mobile number (for payments)
  • Last four digits of bank account number (where applicable)

Technical and usage data

  • IP Address & Device Type
  • Browser & operating system information
  • Time spent on each page of the site
  • Betting and gaming history
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Please Note: ET99 can never read your password directly — it is always stored in encrypted form.

Section 2 — How Information Is Collected

Sources and methods of collection

ET99 collects information through several methods — each one secure and transparent.

Source of collectionWhat type of dataPurpose
Registration FormName, email, mobileAccount Creation
KYC VerificationCopy of ID DocumentAge & Identity Verification
Payment gatewayTransaction DataDeposits and Payouts
Cookies and Log FilesIP, Browser, SessionSecurity & Analytics
Support chatConversation ContentImproving Our Service Quality

Third-party identity verification services may be used, but solely for KYC purposes. These providers operate under ET99's data privacy agreement.

Section 3 — How Your Data Is Used

Purpose of use and legal basis

ET99 uses your information only for specific, defined purposes. It is never used for personal gain or in any way that is unnecessary.

  • Account Management: Identifying You and Verifying Your Login
  • Payment Processing: Ensuring secure deposits and withdrawals
  • Fraud Prevention: Detecting and blocking suspicious activity
  • Legal Obligation: Compliance with regulatory authority directives
  • Customer Support: Resolving Your Issues Quickly
  • Promotional Communications: Promotional offers are sent only with your consent
  • Service Improvement: Making the App and Website Easier to Use
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Promotional Emails: If you no longer wish to receive promotional emails, click the "Unsubscribe" link at the bottom of any email or contact our support team. Please note that transactional and account-related emails cannot be opted out of.

Section 4 — Data Sharing Policy

When and with whom your data may be shared

ET99 never sells your personal information to advertisers or third parties. However, limited data may be shared in specific circumstances:

  • Payment Providers: Minimum information required to verify transactions via bKash and Nagad
  • Identity Verification Service: Licensed Third Parties for KYC Processing
  • Law enforcement agencies: By court order or legal obligation
  • Licensing Authority: For regular audits and regulatory oversight
  • Fraud prevention network: To maintain system security
Rest assured: Any third parties working on behalf of ET99 are bound by our data privacy agreement and are not permitted to use your information for their own purposes.

Section 5 — Cookies and Tracking Technologies

What cookies are and how to manage them

ET99 uses cookies — small data files stored in your browser. They help keep you logged in and improve your overall experience on the site.

Cookie TypePurposeRetention Period
Essential CookiesMaintaining login sessionsCleared at the end of each session
Preference CookiesRemembering your language and settings1 Year
Analytics CookiesPage views & usage statistics90 days
Security cookiesBlocking Fraudulent Logins30 Days

You can disable cookies through your browser settings, though doing so may affect the functionality of certain ET99 features.

Section 6 — Data Security Measures

How We Protect Your Information

ET99 follows the highest industry standards to protect your data. We never compromise on security.

  • 256-bit SSL Encryption: Every Data Transfer is Encrypted
  • Two-Factor Authentication (2FA): An Extra Layer of Security for Account Access
  • Firewall and IDS: Detecting and blocking unauthorized access attempts
  • Regular penetration testing: Third-party security audits to identify vulnerabilities
  • Data Backup: Encrypted backups are taken daily
  • Access control: Only authorized personnel can access data on a need-to-know basis
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In the event of a data breach: In the event of a security breach, ET99 is committed to notifying the relevant authorities and all affected members within 72 hours.

Section 7 — Data Retention Period

How long we retain your data

ET99 does not retain data beyond what is necessary. However, certain information must be kept for a defined period to meet legal obligations and support dispute resolution.

Data TypeRetention Period
Personal Data After Account Closure5 Years
Transaction history7 years (legal requirement)
Support chat history2 Years
Log files and session data90 days
Marketing PreferencesUntil Consent is Withdrawn

If you request account deletion, any data beyond the retention limits above will be permanently erased.

Section 8 — Your Rights

What You Can Do With Your Data

As an ET99 member, you have clear rights over your own information:

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Right to AccessYou may request to know what personal information we hold about you.
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Right to RectificationYou may request corrections to any inaccurate information.
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Right to ErasureYou may request deletion of data that falls outside legal retention requirements.
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Right to Restrict ProcessingYou can opt out of marketing emails or profiling at any time.
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Right to PortabilityYou may request a download of your data.
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Right to objectYou can object to certain uses of your data.

To exercise any of your rights support@et99.wsEmail us at. ET99 will respond within 30 days.

Section 9 — Minor Protection Policy

Policy on data and usage relating to minors

ET99 strictly enforces an 18+ age policy. Minors are not permitted to use ET99, and no data is collected from them.

If a minor's information enters our system by mistake and we detect it, the account will be closed and all associated data permanently deleted immediately. If you believe your child is using ET99, please contact support without delay.

Section 10 — Policy Changes and Notifications

How you will be notified of policy updates

ET99 may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and for significant changes, you will be notified via email or in-app notification.

Updated policies take effect 7 days after publication. If no objection is raised within that period, your next login will be taken as acceptance of the new policy.

For any questions, please contact us: support@et99.ws

🔒 Why Your Data Is Safe with ET99

Six reasons ET99's privacy protection stands apart

256-bit SSL Encryption

All data exchanged between your browser and ET99 servers is protected with the highest level of encryption — the same standard used by banks.

Sale of data is strictly prohibited

ET99 never sells your personal information to advertisers or data brokers — that is a core principle we stand by.

GDPR Compliant

We adhere to GDPR, the international data protection framework that sets Europe's highest privacy standards.

Restricted Staff Access

Your personal information is accessible only to authorized personnel, and every access is recorded in the logs.

Immediate breach notification

In the event of any security issue, we notify the affected members and relevant authorities within 72 hours.

Deleted When No Longer Needed

Once the retention period expires, your data is automatically deleted — we never hold onto it longer than necessary.

❓ Privacy-Related Questions

Frequently asked by members

Winnings on ET99 are generally credited to your account balance as soon as the match or game result is confirmed — in most cases within seconds to a few minutes. For slots and casino games, results are instant, so your balance updates the moment you win. For Sports Betting, settlement typically takes between 15 minutes and 1 hour after the official result is verified at the end of the match. Major tournaments or disputed results may take a little longer. Once the winnings are credited to your balance, you can request a withdrawal right away.

No, users under 18 cannot open an account on ET99 under any circumstances — this is one of ET99's strictest policies. A date of birth is required during registration, and a government-issued ID is verified as part of the KYC process. If anyone registers using a false age and is later discovered, the account will be immediately closed and all balances forfeited. Data belonging to minors is not retained in ET99's systems — it is deleted as soon as it is identified. If you have concerns as a parent or guardian, please contact support@et99.ws.
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Your data is safe — get started with confidence

Now that you know ET99's Privacy Policy, go ahead and register to enjoy the best betting experience in Bangladesh.

Free to register • Data protected • 18+ only

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